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Howard Wright Care Home Scheme - Claims  back

Claims

In the event of an unfortunate loss, please notify us immediately. We provide a fast and efficient claims service.

Claims Excess

So that premiums may be kept to an absolute minimum, we ask you to accept the following deductions from some claims.

Type of Claim

Your Contribution

Contents and Buildings £200
(Subsidence, Landslip and Heave claims) £1500
Glass £200
Refrigerated Food £100
Money £100
Transit £100
Legal Expenses (Employment claims) £250
Public Liability (Property Damage claims) £200
Breakdown £100

Howard Wright Claims Service Charter

We recognise the need to deliver to you a level of service, which is of the highest quality. This Claims Service Charter reinforces our commitment to provide the best service possible to our customers. We aim to meet this standard on every occasion.

You will receive claims cheques within 30 working days from the date we receive all the necessary documentation. This applies to all damage/loss claims of £1,000 and under providing the incident giving rise to the claim is covered under the Policy.

We guarantee to stand by this commitment but must make it conditional on the Royal Mail delivering First Class letters on the next working day and exclude delays caused through industrial action.

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Members of the British Insurance Brokers Association (BIBA) and Willis Commercial Network (WCN).
Authorised and regulated by the Financial Services Authority (FSA)

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The Judge's House, 49 Queen Street, Wolverhampton WV1 3BJ // Tel: 01902 425651 // Fax: 01902 423025 // info@howard-wright.co.uk